Court Services Clerk (23_11)

Classification level: CL 24
Open date: September 11, 2023 - 3:05pm
Salary: $41,368 - $67,231

Open Until Filled.

POSITION OVERVIEW

The Unites States District Court for the Middle District of Alabama is accepting applications for the position of full-time Court Services Clerk.  The Court is recruiting for a well-organized, detail-oriented individual who possesses exceptional interpersonal and customer service skills and enjoys working with the public.  The Court Services Clerk performs a variety of operational and administrative duties.  This position reports to the Case Administrator Supervisor and is located in Montgomery, AL.  The work schedule for this position is Monday through Friday 8:00 am until 5:00 pm.

REPRESENTATIVE DUTIES

  • Provide exceptional customer service to all external and internal contacts.  Answer and route incoming calls, prepare case files for tracking, and assist the public in the use of computerized databases.  Provide basic information to the public, bar, and the court.  Operate a variety of copying and records equipment. Ensure data quality.
  • Receive, stamp, and review incoming documents to determine conformity with appropriate rules, practices, and court requirements.  Ensure assignment of case numbers; prepare and enter case information in automated system and route documents to proper offices after acceptance.
  • Sort, classify, and file case records.  Maintain integrity of the filing system by monitoring proper access to records and maintaining timely and accurate filing of documents.  Retrieve files and make copies of records for court personnel, attorneys, and others.  Certify court documents and create and process new case files.
  • Prepare, ship, and retrieve records from the appropriate Federal Records Center.  Scan, copy, file, pick up, sort, and process mail.  Process email received from electronic filers.
  • Respond to requests from court units for supplies, materials, and equipment required to function optimally.  Oversee and identify supply needs for the court.
  • Inform customers of required fees, receive payments, and issue receipts.  Secure funds in cash register, balance cash drawer at the end of the day, and process credit card payments for filed documents.
  • Review and accept appropriate documents.  Open cases in the case management system, and docket initial case opening events.
  • Other duties as assigned.

QUALIFICATIONS

All candidates must have a high school diploma or equivalent.  Bachelor’s degree and administrative experience in the legal field are highly desired.  Specialized experience includes progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation.

The successful candidate should demonstrate:

  • Excellent organizational skills and experience handling multiple tasks and projects
  • Ability to get along well with others
  • Strong verbal and written communication skills and the ability to work effectively with a variety of people either in person or on the phone
  • Ability to work without supervision and take initiative
  • Ability to work with strict deadlines and in a fast-paced environment
  • Experience working in Microsoft Office
  • Ability to lift up to 25 pounds and to sit or stand for long periods of time with or without accommodation

BENEFITS

Employees of the U.S. District Court have access to an excellent benefits package which includes the Federal Employees Retirement System (FERS), Thrift Savings Plan (like 401k), health, life, dental & vision insurance, long-term care insurance, flexible spending program, eleven (11) paid holidays per year, and a leave accrual program.  (NOTE: For FERS retirement, employees contribute to the Basic Benefit Plan through payroll deductions and receive a benefit, which is calculated at retirement.  Employees appointed on or after January 1, 2014, automatically contribute 4.4% of their base pay each paycheck to the Basic Benefit plan.)  Additional information about federal judiciary employee benefits and compensation can be found at https://www.uscourts.gov/careers.

ADDITIONAL INFORMATION

  • Only qualified applicants will be considered for this position.
  • Applicants must be United States citizens or eligible to work in the United States.
  • Applicants selected for interviews must travel at their own expense.
  • A background investigation with law enforcement agencies, including fingerprint and criminal record check, will be conducted as a condition of employment.  Any applicant selected for the position will be hired provisionally pending successful completion of investigation.   Unsatisfactory results may result in termination of employment.
  • Judiciary employees are considered “at will” and are not covered by federal civil service classifications or regulations.  Employees must adhere to the Code of Conduct for Judicial Employees.
  • All information provided by applicants is subject to verification.  Applicants are advised that false statements or omission(s) of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment or dismissal after being employed.
  • Payment of salary is subject to the mandatory electronic fund transfer (direct deposit) to a financial institution.
  • Only candidates selected for an interview will be notified. Unsuccessful candidates will not receive any communication.

APPLICATION PROCESS

Submit a single PDF document via e-mail to almd_hr@almd.uscourts.gov that includes the following:

  • A cover letter addressing the qualifications, skills, and experience necessary to perform the job;
  • A resume, including a list of professional references; and
  • A completed AO 78, Application for Federal Judicial Branch Employment.  (AO78 available at https://www.uscourts.gov/careers/)

INCOMPLETE SUBMISSIONS AND SUBMISSIONS THAT ARE NOT RECEIVED IN A SINGLE PDF FILE MAY NOT BE CONSIDERED.

The United States District Court for the Middle District of Alabama reserves the right to modify the conditions of this job announcement, to withdraw the job announcement, or to fill the position earlier than the closing date, any of which may occur without prior written notice.

This Court is an Equal Opportunity / EDR Employer.